Privacy Policy

1. Introduction

GrowthMachines ("we," "our," or "us") operates an AI-powered sales automation platform that provides email outreach, sales CRM, agentic SDR capabilities, and conversational booking services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

2.1 Account Information

When you register for an account, we collect your name, email address, company information, and authentication credentials including OAuth tokens for connected email accounts.

2.2 Email Account Data

When you connect your email accounts (e.g., Google Workspace, Gmail), we access and store email content, metadata, and related information necessary to provide our email automation and AI SDR services.

2.3 Contact and Prospect Data

We collect and process contact information including names, email addresses, company details, job titles, and engagement data for prospects you import or generate through our platform.

2.4 Usage and Analytics Data

We collect information about how you interact with our platform, including email open rates, click tracking, response analytics, and booking conversion data through our Magic Pixel technology.

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our email automation and AI SDR services
• Send emails on your behalf and manage campaign sequences
• Train and improve our AI models for better response handling and personalization
• Optimize campaign performance and deliverability
• Process conversational booking requests and calendar integrations
• Analyze usage patterns to improve our platform
• Communicate with you about your account and our services

4. AI Model Training and Optimization

By using our platform, you acknowledge and agree that we may use data processed through our services to train, improve, and optimize our AI models. This includes email content, response patterns, engagement metrics, and conversation data. We implement appropriate anonymization and aggregation techniques where applicable to protect individual privacy while improving our AI capabilities.

5. Third-Party Service Providers

We share information with third-party service providers who assist us in operating our platform. This includes AI model providers, cloud infrastructure services, email delivery services, and analytics providers. We reserve the right to engage additional third-party providers as necessary to deliver and improve our services. All third-party providers are contractually obligated to protect your information and use it only for the purposes we specify.

6. Data Security

We implement industry-standard security measures to protect your information, including encryption of data in transit and at rest, secure OAuth token storage, and regular security audits. However, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide our services. We may retain certain information as required by law or for legitimate business purposes, including AI model training purposes.

8. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your information (subject to legal and business retention requirements)
• Data portability
• Objection to certain processing activities

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@growthmachines.io